Privacy Policy

This Privacy Policy describes how G & M Enterprises LLC ("Metals Vault," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use the Metals Vault application, website, and related services (collectively, the "Service").

By using the Service, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

• Name
• Email address
• Phone number
• Account credentials

b. Account and Profile Information

• User profile details
• Marketplace activity (listings, purchases, sales)
• User-generated content

c. Communications

• Messages between users
• Support requests

d. Device and Usage Information

• Device type and operating system
• App usage data
• IP address and approximate location

2. Payment Information

Metals Vault does not collect or store full payment card details.

• Marketplace payments are processed by Stripe Connect
• Subscriptions are processed through Apple App Store billing

We rely on these third-party providers to securely handle payment information.

3. How We Use Your Information

• Provide, operate, and maintain the Service
• Facilitate marketplace transactions
• Process subscriptions and payments
• Communicate with users
• Improve app functionality and user experience
• Prevent fraud and enhance security
• Comply with legal obligations

4. Sharing of Information

We may share your information with:

• Payment Processors: Stripe Connect for marketplace transactions
• Platform Providers: Apple for subscription billing
• Cloud Providers: Supabase, Azure, or similar hosting services
• Service Providers: Analytics, messaging, and infrastructure vendors

We do not sell your personal information.

5. User-to-User Interactions

Information you share with other users (such as listings, messages, and profile details) may be visible to those users. You are responsible for the information you choose to share.

6. Data Retention

We retain your information for as long as your account is active or as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

7. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights and Choices

You may:

• Access or update your account information
• Request deletion of your account
• Manage communication preferences

Requests may be submitted to: [email protected]

9. Third-Party Services

The Service may include links to or integrations with third-party services. We are not responsible for the privacy practices of those services.

10. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. International Users

If you access the Service from outside the United States, your information may be transferred to and processed in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy.

13. Contact Us

G & M Enterprises LLC, d.b.a Metals Vault
[email protected]
1401 21ST ST STE R
SACRAMENTO, CA 95811